Get in Touch. We're here to help!
At Levrada, your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you. Whether you need help with product inquiries or simply want to share your experience with us, we're just a message away.
If you contact us through PayPal we will not be able to help you
Customer Support Hours:
Monday - Friday: 9am-5pm
We usually try our best to respond within 24-48 hours. Due to peak season sometimes responses will be delayed.
If you have any issues with your order please fill out the form below for our support team!
Include order number in comment
FREQUENTLY ASKED QUESTIONS
When will I get my order?
When will I get my order?
Orders typically arrive within 7–12 business days after processing. You'll receive a tracking number by email as soon as your order ships so you can follow its progress.
Where is my tracking number?
Where is my tracking number?
Your tracking number is sent to the email address you used at checkout once your order ships. If you don't see it within a couple of days of placing your order, be sure to check your spam or promotions folder, or reach out to us at support@levrada.com.
I entered the wrong address what do I do?
I entered the wrong address what do I do?
Contact us as soon as possible at support@levrada.com with your order number and the correct address — we can update it if the order hasn't shipped yet. Once an order has shipped, we're unable to change the address, so please reach out quickly.